Shipping Information
AUSTRALIA
Express Delivery · 1‐3 Business Days · Tracking
Spend $0.00 — $79.99
$7.99
Spend $80.00 and up
FREE EXPRESS
NEW ZEALAND
Regular Delivery · 4-5 Business Days · Tracking
$8.99
Express Delivery · 2‐3 Business Days · Tracking
$10.99
Spend $100.00 and up
FREE EXPRESS
AMERICA
Regular Delivery · 5-7 Business Days · Tracking
$14.99
Express Delivery · 3‐5 Business Days · Tracking
$18.99
Spend $120.00 and up
FREE EXPRESS
EXPRESS DELIVERY - AUSTRALIA
All orders placed before 4pm (AEST) will be shipped the same day. All Australian orders are sent express via Australia Post which is next business day delivery service if you reside within the national Express Post Network (Australian capital cities and major metro areas- Perth CBD only). Regional areas outside the Express Post Network can take 2-5 business days to arrive.
All Australian orders are sent express via Australia Post using an Authority To Leave (Without Signature)
If you have not received your parcel within 5 business days of placing your order, please contact us with your full name and order number and we will look into this immediately.
If you have any questions regarding your delivery, you can contact Australia Post directly on 13 76 78. Or alternatively you can get in touch with us.
TRACKING YOUR ORDER
Once your order is packed you will receive an email with your tracking number. You can track your parcel here.
If you are not home at the time of delivery, for your convenience, your parcel will be left in a secure place if deemed safe to do so by the delivery driver. If they feel it is not safe to leave, or the parcel is too large , you will be left a card and you will have to collect your parcel from your local post office.
NEW ZEALAND
All New Zealand orders are shipped via Australian Post or DHL Express, we offer standard and express shipping. Prices and delivery times are as stated above at the top of the page.
TRACKING YOUR ORDER
Once your order is packed you will receive an email with your tracking number.
Once your parcel leaves Australia, it will be transferred to your local postal service for delivery. You can track your order online here.
AMERICA
All American orders are shipped via Australian Post or DHL Express, we offer standard and express shipping. Prices and delivery times are as stated above at the top of the page.
TRACKING YOUR ORDER
Once your order is packed you will receive an email with your tracking number.
Once your parcel leaves Australia, it will be transferred to your local postal service for delivery. You can track your order online here.
CUSTOMS FEES AND TAXES
International delivery costs do not include any taxes or duties which may be applied by customs at the destination country. Any duties or taxes incurred are the responsibility of the delivery recipient. Thats So Fetch has no control over the import fee charged and will not be responsible for the payment of any duties or taxes.